Privacy Policy for Grace Mobil

Effective Date: 1 April 2024

At PT. Grace Mobil Indonesia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when using the Grace Mobil app ("the App"). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information: Includes your name, email address and other details you provide directly through the App.

2. How We Use Your Information

Operate, maintain, and enhance the App's functionality.
Respond to inquiries and provide customer support.
Analyze usage patterns to improve user experience.

3. Data Sharing and Disclosure

We do not sell your data. However, we may share your information with:

Trusted service providers who assist with App operations.
Legal authorities if required to comply with the law or protect our rights.

4. Data Security

We prioritize the security of your data with industry-standard measures. However, no system is completely secure. Users are responsible for safeguarding their account credentials.

5. User Rights

You have the right to:

Access the personal data we hold about you.
Update or correct your personal information.
Request deletion of your data, subject to legal obligations.

To exercise these rights, contact us at pt.gracemobilindonesia@gmail.com.

6. Data Retention Policy

We retain your data only as long as necessary to fulfill the purposes outlined or comply with legal obligations. Upon request, and where permissible, we will delete your data.

7. Privacy Policy Updates

This policy may be updated to reflect changes in practices, legal, or operational requirements. Updates will be communicated through the App and on our website.

8. Contact Us

If you have questions or concerns, contact us:

Email: pt.gracemobilindonesia@gmail.com
Address: Ruko City Walk - City Market Pondok Cabe B3-05,
Jl. Pondok Cabe Raya, Pamulang - Tangsel 15418
Phone: +621 22740870

Thank you for trusting Grace Mobil. Your privacy is our priority.